Lessons from the Sales Coach
The biggest mistake salespeople make is treating all customers like their needs are the same. Salespeople need to be trained to focus on what’s important to the customer,
not what’s important to them.
Leading to Work-Life Supports
One especially effective form of work-life support is flexible working options.
March’s Top Reads
More than 11,000 business books are published every year—an overwhelming choice for busy professionals. Therefore, in partnership with getAbstract, Training brings you March’s top three business books recommended to our readers.
Cracking the Employee Engagement Code
Rather than trying to engage employees with workplace perks, give them something even more rewarding—the ability to tie their work to the clearly defined aims of the organization.
The 70:20:10 Learning Framework: Formalizing the Informal
The key is to use the classroom to its greatest potential while leveraging other delivery methods to enhance, supplement, and complement instructor-led training.
Gone Digital: The Advancement of Instructor-Led Training
As workplaces become more mobile and self-serving, training leaders are rejiggering their strategies and many are going virtual. How do instructor-led training (ILT) and virtual instructor-led training (VILT) compare, and is the latter sustainable?
Pre-Travel Training: A Top Priority for Today’s Businesses
A pre-travel training plan and implementation of company-wide crisis management protocols is vital in helping your organization protect your employees and prevent an unfortunate situation from spiraling into disaster.
Zero-to-12 Onboarding and Support at Edward Jones
The Zero-to-12 Onboarding and Support initiative proves that training and coaching both the new associate and that associate’s close supervisor in tandem creates more effective, more satisfied teams pulling in the same direction.
Learning to Manage Pressure
The more familiar you are with the impact of pressure in your life, the more adept you become in successfully coping with it.
Virtually There: Making Virtual and Blended Learning Work for Adult Learners
Blended and virtual learning make it easy for the learner to make decisions about when to engage or disengage. It’s the job of the training professional to ensure that the adult learner is motivated to participate.