BMC: The Art & Science of Business Modeling at MasterCard
This five-week virtual guided learning journey is a blend of self-paced study, team participation, and weekly live Webinars where participants work together to describe, discuss, design, challenge, invent, and pilot their own business models and value propositions on actual customer projects.
Human-Machine Collaboration
Perhaps sooner than we imagine, we will train machines that continue learning through interacting with other humans in different environments. In turn, the machines will train us on how to train them to get the best value out of human-machine collaboration.
Keep Calm and Retain On
How to create a company culture that attracts and retains Millennials.
Time to Rethink Talent
People want to work the way they live: Mobility, agility, flexibility, and inclusion increasingly are the table stakes for attracting and retaining top talent.
Supporting an IT Upgrade with Staff Training
IT commonly is seen as the sole responsibility and domain of technical staff, but, in reality, it is also a Human Resources issue. Upgrading an IT system requires a corresponding upgrade in the skills and knowledge of the staff who are going to be working with the new system. And that means training.
Email in the Workplace: The Biggest Training Challenge
Productivity losses and workplace stress caused by email are growing issues. Education is key to changing behavior and especially with email, where old habits die hard, a constant stream of education and measurement is a must.
Customer Service Skills Will Make or Break your Business
By hiring the right people and then communicating and reinforcing your expectations, all of your first impressions can contribute to building your customer base and making your business grow.
Mentor Matching at Cartus
Applicants complete a brief profile about their experience and interests, and the system runs an algorithm to match similar interests and expertise between mentors and mentees in business units across the company.
6 Best Practices That Ensure Learning Results
Carve out some time when planning your important initiatives to stop and ask, “If we want this learning to get used back on the job, what will it take?”
How to Become A Lifelong Learner
To become a successful lifelong learner, you must be self-motivated. You must develop a passion and interest in your chosen subject.