Online Articles

A Fast Track to Credibility

By John Buelow, Executive Vice President, Shapiro Negotiations Institute

Why the Boardroom Needs to Visit the Battlefield

By Steven L. Ossad, Founder, Applied Battlefield Concepts LLC

Targeted Training Drives Business Results

Authors Paul H. Elliott, Ph.D., and Alfred C. Folsom, Ph.D., advocate a business strategy that drives greater results with existing resources based on benchmarking internal star performers. While their book, “Exemplary Performance: Driving Business Results by Benchmarking Your Star Performers,” is primarily targeted at executives and business leaders, it will serve to elevate their perception of the value that trainers produce when leveraging a human performance improvement approach.

Farmers’ Presidential Leadership Program

Edited by Margery Weinstein To reach aggressive business goals, Farmers Insurance says it needs leaders who understand the destination and can inspire others to reach objectives as a team. Launched in February 2011, Farmers’ Presidential Leadership Program (PLP) develops emotionally intelligent, “whole” leaders who will engage the company’s employees to exceed business goals.

Securing Exams Against Fraud

By Jill Burroughs, Director of Test Security, Pearson VUE

The Multigenerational Workforce Communication Conundrum

By Dana Brownlee, President, Professionalism Matters, Inc.

Evolution of the ETextbook

By David Grebow, Principal Learning Analyst, Brandon Hall Group The eTextbook, a digital and greatly enhanced version of the print textbook, is in the process of transforming how we learn. The evolution has been fast, and the pace of change promises to increase even faster through the increased use of RFL (Reading for Learning) apps. These appsenable learning, make eTextbooks “smarter,” and give rise to Content as a Service (CaaS), according to new research by Brandon Hall Group.

The Importance of Listening

By Rose Fass

The Lost Art of Critical Thinking

By Robert S. Murray As a former C-Suite executive in a Fortune 100 company and someone who has a passion around training and development, I have started to notice something rather peculiar with employees who are new to the workplace in the last few years. When I interview or work with Gen “Yers” or “New Millennials” who recently graduated from MBA programs, I’ve discovered that their general capability to think critically was significantly different than those who were older. This is starting to perplex me.

Coaching the Brains in Our Head, Heart, and Gut

By Grant Soosalu and Marvin Oka

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