Online Articles

UPS Tranforms Its Talent and Performance Management Process

By Margery Weinstein Over the last few years, UPS has transformed its Talent Management and Performance Management Process to align job models and leadership competencies to attract, develop, retain, and reward its future leaders. In late 2009, the company implemented training to all U.S. full-time management to give them a clear understanding of why the changes were made, demonstrate the link between performance and pay, and to help everyone identify their skill gaps and areas of strength.

Maximizing Learning Transfer

By Raed S. Haddad, Senior Vice President, Global Delivery Services, ESI International It’s not just what you know; it’s how you use what you know. Attending a training class without proper post-course knowledge application and integration is a futile, yet common practice. In fact, a recent study shows that organizations estimate a high level of learning transfer to the workplace, but the reality does not bear that estimate out.

Understanding (and Maximizing) the Work Practice of the Digital Native

The following is taken from Chapter 1: “When Facebook Comes to Work: Understanding the Work Practice of the Digital Native,” by Brynn Evans. Work as a Practice

Bust Out of Recession Mode—How to Rally the Troops

By Mike Noble, Managing Partner, Camden Consulting Group Leaders must be able to help their employees see the possibility and promise of what is to come, while making peace with the past. A company can’t succeed unless its employees are invested in its success, and they need to get into the right mindset. An organization’s leadership team must have the ability to motivate and inspire. Here’s what leaders need to do to rally their troops and get them excited about the future:

Harnessing the Power of Crowdsourcing

By Diane Youden, Principal, PwC

Effective Leadership Coaching Starts with the Right Culture

By Michael Stewart, Managing Partner, Work Effects One area of human resources that has grown considerably in recent years is leadership coaching. Coaching leaders isn’t about teaching a leader to do the things they already know how to do but just a bit better. It is about putting the ball in the hands of their teammates and guiding them to victory.

Maintain Workstation Posture

Millions of people each year sit in front of a computer with an arched back, crooked neck, and other poor posture habits. While many may view the threat of ergonomic-related injury as some type of a fairy tale, the potential for injury from repeated muscle stress is a scientific fact.

What’s Your Refresh Learning Strategy?

By Dan Cooper, CEO, ej4.com Ask a training professional about a certain skill set for employees and you’ll often hear something like, “Oh, we trained them on that two years ago.” The built-in assumption is, once you train employees on a topic, they’ve mastered it forever.

Making It Stick

By Kevin R. Glover, M.S., M.Ed., Vice President, Corporate Communications, Clinical Education and Sales Training, and Connie Murray, R.D., M.Ed., Director of Clinical Education and Sales Training at B. Braun Medical Inc.

True North Groups: A Powerful Path to Personal and Leadership Development

By Bill George and Doug Baker As a result of myriad leadership and economic failures in the past, both personal growth and leadership development are undergoing a significant rethinking. Macroeconomic theories prevalent for the last 30 years convinced many opinion leaders that people are motivated by monetary gains alone and act only in their economic self-interest.

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