Understanding Customers Using Sports Analogy
If everyone possessed the same personality characteristics, the life of a salesperson would be much easier. Sales representatives often fail to understand the uniqueness of each buyer. In his book, “Playing to Win,” author Allen Guy discusses the various interactions differing personalities have with one another. Here is an excerpt from Guy’s book that helps educate both veterans and beginners who want to broaden their success in sales.
By Allen Guy
Supercompetent Speaking: Audiovisual Presentation Tips
By Laura Stack, MBA, CSP
Small presentations in cozy venues can be effective, but presentations in larger rooms with hundreds of people require a much different audiovisual setup. The audiovisual requirements for audiences of five, 50, and 500 people are very different.
Online Education and IT: A Match Made in Heaven
By Scott Skinger, CEO and Founder, TrainSignal
Over the last several months, education-as-a-service has radically gained momentum for both higher education and the technology industry. Online learning has kicked down doors to traditional classroom education, providing students and professionals alike with the information they need to advance their knowledge and careers. Companies such as Lynda.com, Khan Academy and Coursera have led this movement, rethinking how people learn and gain access to quality educational resources.
Training and Retaining Next-Gen Finance Staff
By Jeff Thomson, CMA, President and CEO, IMA(Institute of Management Accountants)
The accounting profession is growing. Between 2010 and 2020, experts project 16 percent growth in employment among accountants, according to the U.S. Bureau of Labor Statistics. At the same time, a recent Manpower study found that “Accounting & Finance Staff” is one of the Top 10 Hardest Jobs to Fill—but why?
How to Ensure External Hires Are Successful
By David Brookmire, Ph.D.
5 Steps to Create an Innovation-Focused Culture
By Andrew Graham, President and CEO,The Forum Corp.
A workplace culture that fosters learning and innovation is a lot like a well-tended garden. Constant nourishment and attention will yield brilliant blooms that your neighbors will envy. But neglect those rose bushes, and the promising buds will die on the vine.
Getting Managers Engaged With Employee Training
By Dave Basarab
Managers are ultimately responsible for having properly trained employees, but they often don’t have time to properly spearhead training initiatives. For decades, companies have hired professional trainers, taking this task off managers’ plates. There are pros and cons to this approach.
On the plus side, professional training offers:
SunTrust Bank’s PATHways to Higher Education
Edited by Margery Weinstein
Results from SunTrust Bank’s “Voice of the Teammate” engagement surveys conducted in 2010 revealed that teammates were seeking higher education opportunities at the company. Specifically, teammates expressed interest in aligning higher education to their careers and in applying higher educational experiences to their jobs at SunTrust. But first, several barriers had to be eliminated, including:
Survey: Leadership Programs Lack Effectiveness
By David Wentworth, Senior Learning Analyst, and Laci Loew, Principal Analyst and Practice Leader in Talent Management, Brandon Hall Group
Ensuring a solid pipeline of suitable leaders has proven to be a daunting task for many organizations of all sizes and in all industries.
Adjusting to the Workplace Styles of Others
Shoya Zichy, a former President of Myers-Briggs Association and creator of the Color Q System, is the author of “Career Match” and “Personality Power: Discover Your Unique Profile—and Unlock Your Potential for Breakthrough Success,”a new book to help each individual worker stay engaged and define their unique strengths to improve and manage their relationships in the workplace.