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Supercompetent Speaking: Productive Packing

By Laura Stack, MBA, CSP

Top 5 Training Tips for Young Entrepreneurs

By David Bakke

SGS Tool Company Cuts Through Complications of Skills Gap

ByJeannine Kunz, Director, Tooling U-SME SGS Tool Company’s commitment to continuous improvement and developing its associates is paying off with metrics related to retention and engagement well above industry average, all helping stem the skilled labor shortage it faced.

Surviving Training Heartbreak Via Simple Coaching

By Richard Lampner, Trainer and Account Manager, Signature Worldwide My dad was a trainer and not always thrilled about it. I never knew this when I was a kid, of course. Like many ’70s era dads, sharing his feelings and experiences was not a priority. He did “something in Personnel,” my mom said.

Ageism and the Consequence of Inexperience

By Chip Espinoza, Mick Ukleja, and Craig Rusch As a manager, if you are still unconvinced about the benefits of engaging your Millennial employees, then maybe this information is not for you. But we hope you’ll keep reading anyway, because our research contains a truly remarkable discussion, one of tremendous optimism, energy, and willingness to engage on the part of Millennial workers. Despite a societal organization that favors seniority, we encountered a keen understanding among Millennials of the value of—and eagerness to—gain experience.

Meeting the Borderless Challenge

By Terence Brake In today’s global business environment, the very nature of change has changed. This has been driven by two powerful and interdependent forces:

10 Things Your Micro-Manager Won’t Tell You

By Jack W. Reidenbach Micro-management is no laughing matter. It breeds management insecurity and emphasizes to employees a lack of trust in their work or belief in their judgment. It suppresses creativity and eliminates constructive criticism. There’s only one thing worse than a micro-manager: a micro-manager who doesn’t know he or she is a micro-manager. Here are 10 things your micro-manager won’t tell you:

Mentoring: The Art of Panning for Insight

By Chip R. Bell and Marshall Goldsmith Panning for gold is a lot like mentoring. It is not always easy. Panning for gold works like this. First, you put a double handful of sand in a heavy-gauge steel shallow pan and dip it in the water, filling it half full of water. Next, you gently move the pan back and forth as you let small amounts of yellow sand wash over the side of the pan.

How to Stop the Terror of Workplace Bullying

By Lisa Parker, President, Heads Up Coaching Are you a bully at work, and would you know it if you were? Or maybe you just have to work with one. If you’re stuck working next to someone who belittles others, acts irrationally, or otherwise causes you and your co-workers to dread going to the office, you’ll likely want some tools to help manage the situation.

WellSpan Health Empowers People with Disabilities

Edited by Margery Weinstein WellSpan Health has a long tradition of understanding the benefits of employing a diverse workforce to meet the health-care needs of a diverse community. Understanding that WellSpan’s commitment to diversity included opportunities for people with disabilities, joining other organizations that have partnered with community resources to become a training site for students with disabilities seemed like a natural fit.

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