Online Articles

By Roger Schwarz If you head up a leadership team, you probably face a variety of team challenges. Two of these challenges are dealing with direct reports who can’t resolve a conflict and dealing with direct reports who are trying to influence you. Creating a smarter team means approaching these situations with transparency, curiosity, accountability, and compassion so you and your team create informed choices. Here are two frequent challenges—when direct reports can’t agree and helping your team influence you—and ways to approach them.

What is a high-performing team? A high-performing team is one that delivers what is asked for, when it is asked, without you having to roll your sleeves up and get involved as the project manager on a daily basis. 

By Charlie Sheppard

By Tim Hagen, Chief Coaching Officer, Sales Progress & Training Reinforcement Partners I’m an avid Milwaukee Brewers fan, but after the recent game when the Cardinals clinched a fourth berth in the World Series in 10 years, I realized this is not only a great organization, but one that quietly and subtly applies coaching principles needed in the business world. What a wonderful parallel! (And just for the record, I don't hate the Cardinals. I hate the Chicago Cubs.)

When Phoenix-based Nationwide Vision first used the beta version of the Pointmaker CPN-5600 annotation system with iPad control by Tucson-based Boeckeler Instruments, its vision on how to run its future training sessions completely changed. On a spring morning in 2013, trainers and learners were able to draw over multimedia images networked across several iPads in the room, as well as to a projector and screen. According to Sheri Mayes, field training specialist for Nationwide, “It brought us into the new age of engagement.”

By Corey Sommers and David Jenkins “I felt like I was in a war zone. The slides were bombs and the presenters were firing in every direction, but nobody was getting hit. It was just a bunch of loud bangs.” —Business Development Manager, Eastern Region of a large networking firm

By Gary Keller and Jay Papasan Whether training others to build the competencies needed to improve their work results or focusing on hitting your own objectives, one critical question always comes up: How can I get more done in the time I have?

By Kathleen Brush Following the global financial meltdown, a Wall Street broker was asked how it felt to be in a profession that went from being revered to reviled. He replied, “We didn’t do anything wrong. Show me where we violated the law.” Didn’t do anything wrong?

By Michelle M. Smith, CPIM, CRP, Member, Board of Directors, Recognition Professionals International

By Sean Glaze Although they often are mistakenly used interchangeably, there is a huge difference between team expectations and team goals. Most leaders are familiar with goal setting. There are dozens of programs, books, and suggested methods of setting smart and compelling goalsfor your organization. Goals are your main objectives and the ultimate success that you visualize achieving.