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By Kent Sipes We’re trainers—we know what we’re talking about. But since we’re often asked to train about subjects in which we don’t work every day, maybe we’re like physicians: Some of us are general practitioners, while some others are specialists. General practitioners know “the big picture,” while specialists…specialize.

Instructional Videos Get Employees on the Same Page

Whether you present the opportunity as a purely creative endeavor, an opportunity for recognition, or let a gift card do the talking, asking employees to showcase their expertise on a training video complements the work they already do. It elevates their role as leaders within the company and likely can provide growth opportunities.

Assessing Interpersonal Skills

By Patrick Alain Interpersonal skills are arguably one of the most important factors in the success—or failure—of any career or company. A lack of them can impede or even derail the career of even the most talented employee, so always make sure you cover this in your reviews.

Trust: A Critical Success Factor

By David McNally, CPAE, Chief Encouragement Officer, TransForm Corporation

Virtual Work: A New Year’s Resolution

By Terence Brake, Head of Learning & Innovation, TMA World We’ve reached that time of year when some of us make resolutions—losing weight, taking off more time to be with the family, going to the gym, eating more broccoli, and volunteering for good causes. We resolve to do something to make our own—and sometimes others’—lives better, healthier, and more productive. Those of us who work virtually can make a difference in the quality of lives by making and keeping one commitment:

Rethinking Measurement: How Best to Predict Success

By Nik Kinley and Shlomo Ben-Hur

Wells Fargo’s Centralized Learning Portal

Edited by Margery Weinstein

Can Arrogance Be Subliminal?

By Pranab Chakraborty, Senior Manager, Corporate Human Resources Development Team, Wipro Technologies Harry is a young engineer who recently joined a company and is undergoing its orientation training program. Today he is going to attend some training on “Business Etiquette,” and he doesn’t know what to expect.

See Something, Say Something

By Brent O’Bryan, SPHR, VicePresident, Learning and Development, AlliedBarton Security Services “The nail that sticks out gets hammered down” is an old Japanese saying that took hold in our post-World War II corporate America culture. This phrase encourages an unspoken rule of conformity combined with an authoritarian hierarchical structure. Today, it is important for business leaders to consider the impact this has in American workplaces.

Supercompetent Speaking: After Your Presentation

By Laura Stack, MBA, CSP Once you’ve completed your presentation successfully, you may think you’re done. But don’t let go just yet! You still have to handle what some observers call “the presentation after the presentation.” What are the actions and practices that will help you maximize the impact of your presentation and/or improve future ones? Some of these items are plain common sense, though others may not be quite as obvious:

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