By Hank Moore, Corporate Strategist How organizations start out and what they become are decidedly different concepts. Mistakes, niche orientation, and lack of planning lead businesses to failure. Like trees, most organizations seemingly look the same...yet, they can shed leaves, wither, and die while nobody notices.
Training 2012 Conference & Expo speaker Rich Horwath explains four themes and the most important level of strategy. Do you get it? Translation: Are you strategic? How often have you overheard a group talking about a leader and saying, “She/he just doesn’t get it”? Do they say that about you?
By Kristy Westfall Moyer, Signature Worldwide Want to get the best from your employees? Create an environment where customer service isn’t just the name of the game—it’s a way of life.
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This Week in Training: February 6th—10th Everything from new articles on our website to new webinars in our social learning community, get a preview of this week’s activity at Training magazine.
By Margery Weinstein When Verity Credit Union wanted to ensure the development and retention of its highest performers, it implemented the Future Leaders Program. The kick-off of this program was formally announced at an all-staff meeting. Participation was limited to the top 10 percent of employees. To select these top 10 percent, employees could be nominated in one of four ways:
By Chris Frederick Willis
In the third of three posts, Training 2012 Conference & Expo speaker Dick Handshaw talks about establishing your position as a strategic partner.
By Les McKeown If you’re involved with any group of people who are trying to achieve common goals—whether by leading a Fortune 500 company or volunteering part-time at a kid’s soccer league—you soon become acutely aware that those goals will be achieved only through the work of the people in the group. Put simply, organizations don’t succeed in and of themselves—they succeed only through individuals,working in groups and teams.
Training 2012 Conference & Expo speaker Laurie Bassi created this video in promotion of her book, Good Company: Business Success in the Worthiness Era. She will present at the Monday morning plenary session. Join us to learn more about how integral trainers will be to the emergence of “good companies.”