Online Articles

By Liggy Webb The most important single ingredient in the formula of success is knowing how to get along with people.—Theodore Roosevelt One of the most profound experiences we can have in our lives is the connection we have with other human beings. Positive and supportive relationships will help us to feel healthier, happier, and more satisfied with our lives. So here are a few tips to help you to develop more positive and healthy relationships in all areas of your life:

By Doug Lemov, Erica Woolway, and Katie Yezzi.

By Ziv Eliraz, Founder and CEO, Zao Hiring the right people at the right time can be a challenge, particularly if you’re expanding operations into a remote location or overseas. It’s important to get every hiring decision right, but bringing new employees onboard takes on additional significance as the company expands into new areas, where newly hired staff will make the company’s first impression in the region. Here are 10 tips to help you make the right choices.

By Paul Culmsee and Kailash Awati What better way to start a book that takes a critical look at all the messed up stuff going on in organizations than with the cult movie Mystery Men, starring Ben Stiller, Hank Azaria, and William H. Macey.

Matt Harding takes happiness to a new level with his Dance of Joy—and Training 2013 Conference & Expo attendees got the opportunity to share their moves with Matt on stage during his recent keynote at the event held at the Walt Disney World Coronado Springs Resort in Orlando in February.

ByAchim Nowak, Founder and President, Influens When we train business leaders on their communication skills, we tend to train on how to use language that is precise. Tell stories that resonate. Ask questions that deepen a conversation. Demonstrate listening. For good measure, we throw in a chat about the importance of clear body language.

By Laura Stack, MBA, CSP

Edited by Margery Weinstein Discover Financial Services describes its strategy for development as “comprehensive and across all levels of the organization.” It is driven directly from Discover’s company-wide People Goal: Increase employee development and engagement while retaining top performers.

Imagine navigating a tiny boat through a sudden, violent storm at sea—with winds roaring at nearly 100 mph and waves soaring to 80 feet—to not only survive, but triumph over formidable competitors in one of the world’s toughest ocean races. It’s a feat claimed by the crew of the AFR Midnight Rambler, overall winner of the 1998 Sydney to Hobart—the most treacherous and tragic race to date in the six-decade history of Australia’s iconic competition.

By Kristy Westfall Moyer, Training Account Manager, Signature Worldwide I recently started the process of buying a new car. I can hear all the moans out there already! No one likes this process. As a sales and service trainer, my job is to inspire and train people on how to create legendary experiences for their customers to increase loyalty and close sales. I have been teaching these concepts for so long that they now are part of my DNA.