Online Articles

Q&A: Getting the Questions You Want

By Matt Abrahams, Co-Founder and Principal, Bold Echo Communications Solutions The sound of silence… that uncomfortable lull at the end of your presentation when you ask for questions, and it takes a moment or two for someone to get up the nerve to speak.

Conference Highlight: Make Training Stick

  Training 2012 Conference & Expo speaker Carl Eidson answers the question, “What can we do to make training stick?”

4 Principles of Communication

By Tim Rymel, M.Ed., President, Corporate Kindergarten As professional trainers, we are generally good about applying the basics when presenting or creating learning materials. We know how to use agendas, objectives, and examples, but did you know our learners are naturally wired to look for specific things during the learning process? According to researcher Paul Grice, there are four basic principles of communication that come naturally to us as humans:

Podcast: Insights on Manager Led Development of Employees

Only 45 percent of managers are effective at developing their direct reports. Research shows, however, that managers who ARE effective can improve staff performance by 25 percent and significantly increase retention/commitment. So, what makes the difference? Quite simply, manager-led development. Managers who deliberately help employees maximize the learning potential of every project while connecting them with proper training and other development opportunities offer the winning development combination.

Conference Highlight: Create a Powerful Executive Presence

  Training 2012 Conference & Expo speaker Dianna Booher explains the importance of communicating through our presence just as strongly as our words:

Performance Management: The New Rules

By Elaine D. Pulakos, President, and Rose Mueller-Hanson, Manager, Leadership and Organizational Consulting Group, PDRI, an SHL Company

3 Leadership Lessons for 2012

By John Elsey, President and CEO, Forum Corporation Occupy Wall Street—a movement that consciously chose not to have “someone in charge”—taught us more than the fact that people are angry about the increasing disparities between the rich and the poor. As the CEO of a leadership development company, I found the global protests to be a fascinating case study in leadership at a time when the world needed it more than ever, whether in politics, social entrepreneurism, or business.

Webinar: The Trainer as Peak Performer

  Today's webinar presenters, Jean Barbazette and Maria Chilcote, share the implications of striving to be an effective trainer: If we hold the keys to unlocking performance within the organization, then WE need to be at our best as trainers! Consider how you can “train by example”:

Open Communication Boosts Profit

By Del Williams Mishandling communication can cost a manufacturer—from missed orders, quality issues, and running out of material to increased scrap, absenteeism, and turnover, to misunderstanding customer need and selling the wrong product. Separate silos of information can arise between functional departments, to the point where it’s almost necessary to introduce Engineering to Production and Sales to Accounting.

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