Online Articles

Trainer vs. Mentor

By Joe Lipham, Training Account Manager, Signature Worldwide One morning while working in my former position as a human resource director for a resort, I was finishing my daily coffee run when my front-office manager, Kate, approached me. She was relatively new in her position and usually was full of ideas and had lots of energy—she was ready to make her mark on the organization! Unfortunately, I could see on this occasion that she was looking a little down.

Supercompetent Speaking: Pre-Presentation Preparations

By Laura Stack, MBA, CSP, NSA President Good presenters spend time preparing for speeches, both in the long and short terms. Earlier columns have reviewed long-term preparation; in this article, let’s discuss the practical steps you can take immediately before an event to maximize impact and value for the audience. As your presentation comes down to the wire, keep these tips in mind:

Values? What For?

By Thierry Wellhoff In the corporate environment, the subject of values often is viewed either with mistrust—and there have been many cavils, at times exaggerated—or with a zeal that may induce dizzying hopes, or end in bitter disappointment.

Evaluating Training Providers

By Hank Moore, Corporate Strategist Everyone talks about the benefits of training, but it’s important to identify these benefits in your organization. Then, when you are ready to look at potential training providers, you will know exactly what you should expect to receive from them. Below are the seven biggest benefits of training, followed by tips for selecting and evaluating training providers. 7 Biggest Benefits of Training

Continual Training…Continual Growth

By Jeff Kortes, President, Human Asset Management LLC Who should be responsible for the training and growth of an employee? Ultimately, the responsibility lies with the employee. But it also lies with several others, as well. The immediate supervisor and the organization itself also have an obligation to provide opportunities and encourage an employee to grow. Can an employee grow in a non-supportive environment? Absolutely. But it is much harder.

Bosses Pass the Torch to Build Effective Teams

By Mary Hladio, Founder and CEO, Ember Carriers Leadership Group

Learning From Customers

By Tim Ogilvie and Jeanne Liedtka Want the biggest bang for your growth investment dollar? Dave Jarrett, a partner at the consulting firm Crowe Horwath, is happy to share his philosophy: involve the customer very early in the process. Here’s what Dave told us recently:

Developing Brilliant Leaders

By Morris Graham and Kevin Baize

Developing Emotional Intelligence

By Dr. Daniel Goleman You may have heard that we’re born with a huge amount of brain cells, and then we lose them steadily until we die. Now, the good news: That’s neuromythology.

6 Salesperson Onboarding Mistakes That Can Lead to Disaster

By Lee B. Salz When a sales candidate accepts a job offer, everyone is all smiles. Yet, those smiles can quickly turn upside down if you are making any of these salesperson onboarding mistakes:

Online Partners

Apply for the 2025 Training APEX Awards Today