Incorporating AI into Work

Top tasks workers want to see automated by automated intelligence.

Some 41% of employees anticipate that learning to use artificial intelligence (AI) tools will become a part of their workplace training, and 34.4% believe that learning these tools will be encouraged in general, according to a new survey of 1,000 U.S. workers from Workhuman ( That said, nearly 40% of workers have never used these tools at work before.

What tasks do workers want to see automated by AI?

  • Time management and scheduling: 36.4%
  • Drafting/sending e-mails: 33.5%
  • Quick communications: 29.7%
  • Accounting: 22.7%
  • Shipping/logistics: 22.3%
  • Administrative work: 21.1%
  • Feedback and performance reviews: 19.2%
  • Creative work: 19.0%
  • Hiring and recruiting: 17.6%
  • Manual labor: 14.4%

While only 20.4% of workers on average feel that AI puts their job at risk, the figure increases to nearly 30% for Gen Z employees. For the 20.4% of workers who feel AI puts their jobs at risk, 55.9% believe that Generative AI will replace their job, 41.7% believe it will make their industry or role more competitive, and 30.4% believe Generative AI is decreasing the value of their work. Meanwhile, 34.1% of all respondents believe AI is no threat to their job because only a human can do it.

When asked how the implementation of Generative AI would impact their decision to stay at a company, 43.9% of employees said, “It depends on how my company uses it.” That said, 19% of workers said the implementation of AI in the workplace would make them more likely to stay at that job.

Edited by Lorri Freifeld
Lorri Freifeld is the editor/publisher of Training magazine, owned by Lakewood Media Group. She writes on a number of topics, including talent management, training technology, and leadership development. She spearheads two awards programs: the Training APEX Awards and Emerging Training Leaders. A writer/editor for the last 30 years, she has held editing positions at a variety of publications and holds a Master’s degree in journalism from New York University.