Some 41% of employees anticipate that learning to use artificial intelligence (AI) tools will become a part of their workplace training, and 34.4% believe that learning these tools will be encouraged in general, according to a new survey of 1,000 U.S. workers from Workhuman (www.workhuman.com). That said, nearly 40% of workers have never used these tools at work before.
What tasks do workers want to see automated by AI?
- Time management and scheduling: 36.4%
- Drafting/sending e-mails: 33.5%
- Quick communications: 29.7%
- Accounting: 22.7%
- Shipping/logistics: 22.3%
- Administrative work: 21.1%
- Feedback and performance reviews: 19.2%
- Creative work: 19.0%
- Hiring and recruiting: 17.6%
- Manual labor: 14.4%
While only 20.4% of workers on average feel that AI puts their job at risk, the figure increases to nearly 30% for Gen Z employees. For the 20.4% of workers who feel AI puts their jobs at risk, 55.9% believe that Generative AI will replace their job, 41.7% believe it will make their industry or role more competitive, and 30.4% believe Generative AI is decreasing the value of their work. Meanwhile, 34.1% of all respondents believe AI is no threat to their job because only a human can do it.
When asked how the implementation of Generative AI would impact their decision to stay at a company, 43.9% of employees said, “It depends on how my company uses it.” That said, 19% of workers said the implementation of AI in the workplace would make them more likely to stay at that job.