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July / August 2013

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L&D Best Practices: July/August 2013

CAREER DEVELOPMENT By Sean Ramage, AVP, Talent Management, CarMax CarMax is the nation’s largest retailer of used cars. Headquartered in Richmond, VA, we operate more than 120 used car superstores across the country and have sold more than four million cars. CarMax is a member of the Fortune 500 and a TrainingTop 125 winner.

Training Exclusive: Motivating Employees 
in Asia

By Frank Waltmann, Ph.D.,Head, Corporate Learning, Novartis This is the second of a three-part series of articles written exclusively for Trainingmagazine on business challenges and opportunities in Asia and how Swiss-based pharmaceuticals and life sciences company Novartis’ learning and development programs are helping address the myriad issues.

No More Revolving Door

By Margery Weinstein Finding the right employees is a daunting task. It includes hours spent poring over resumés and much time spent on the phone and in face-to-face interviews with candidates, not to mention what sometimes amounts to months of training. The investment made in recruitment and training easily adds up to thousands of dollars for each new employee. With so much at stake, many companies—especially those in industries susceptible to turnover—are looking for new ways to keep thriving employees in place.


Last week, my phone rang, and when I answered, a woman cheerily said, “I just wanted to let you know the One-to-One training subscription for your iMac is set to expire next week. Did you want to renew?”   “Expire?” I thought incredulously. “It’s a year already?”


How best to motivate employees and organizations to work together on career development and skills training.

Best Practices: T&D Transformation

By Neal Goodman, Ph.D., President, and John Schieman, Vice President, Global Programs and Marketing, Global Dynamics, Inc. The ubiquity of information networks and mobile computing is transforming the nature and quality of global learning. More than ever, learning is now a continuous process, delivered through just-in-time training and other techniques that maximize value. Continuous Learning

Training For Trust

By Linda Stewart, President and CEO, Interaction Associates Can you train for trust and drive strong business results in the process? Yes, you can, according to Building Trust 2013,the annual survey on workplace trust and business results by Interaction Associates and the Human Capital Institute (HCI) (http://www.interactionassociates.com/trust2013). Another important insight this year: How leaders lead matters more than ever.

World View: Focus on Canada

By Dr. Neil Orkin, President, Global Training Systems Niagara Falls, hockey, diversity, fairness, low crime rates, incredible wildlife, Michael J. Fox, clean and beautiful cities—Canada is famous for all that and more.

Manager Meetings & Motivation

By Dr. Drea Zigarmi, coauthor of “Achieve Leadership Genius” (2007) and “The Leader Within” (2005), and a founding associate of The Ken Blanchard Companies; and Jim Diehl, Dobie Houson, and David Witt, contributing authors and practice leaders of The Ken Blanchard Companies’ research into the factors that create a passionate and engaging work environment

How-To: Create a Training Infographic

By Kendra Lee, President, KLA Group Like the phoenix rising from its ashes, an infographic is the rebirth of what trainers have been using for decades: the job aid.

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