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New joint research conducted with Training magazine and an experiential workshop based on “The Orange Frog” parable prove the competitive advantage of positive psychology in the workplace.

Much has changed since the global recession. Budgets are tight, accountability is everywhere, and business results are expected routinely. All functions in an organization, including Learning & Development, face tremendous challenges to show value. The good news is that the Learning & Development community is responding with changes in their approach to evaluation. Here are seven metrics trends that are occurring globally and particularly in the U.S.

If content is king, then caring needs to be queen in training. And caring, connection, and context cannot always be conveyed through an online or distance medium.

In many ways, solving a skill gap is like solving a puzzle—not only do you have to make the pieces fit, you have to make sure you have all the necessary pieces from the get-go.

By Marsha Ershaghi Hames, Ed.D., Advisory Leadership, LRN People don’t quit their jobs; they quit their managers.

By Kathleen Brush Following the global financial meltdown, a Wall Street broker was asked how it felt to be in a profession that went from being revered to reviled. He replied, “We didn’t do anything wrong. Show me where we violated the law.” Didn’t do anything wrong?

Edited by Margery Weinstein Results from SunTrust Bank’s “Voice of the Teammate” engagement surveys conducted in 2010 revealed that teammates were seeking higher education opportunities at the company. Specifically, teammates expressed interest in aligning higher education to their careers and in applying higher educational experiences to their jobs at SunTrust. But first, several barriers had to be eliminated, including:

By Gail Dutton CASE STUDY #1 U.S. Army: Teaching Peacekeepers to ID Social Networks When young peacekeepers enter a village in any of today’s war zones, the societal norms they grew up with often are no longer relevant. Despite the culture shock, they need to quickly build relationships with locals and identify potential friends and foes accurately.

By Neal Goodman, Ph.D., President, Global Dynamics, Inc. Is it possible to provide the learning and development that usually would take place in a classroom environment and flip it so the content is provided before the class ever meets? The value of classroom instruction is the spontaneity and serendipitous learning that cannot be replicated in an online e-learning classroom. But it is possible to use online tools for their maximum benefit and still retain the value of interpersonal interaction.

By Stacey Harris, VP, Research and Advisory Services,and David Grebow, Principal Learning Analyst, Brandon Hall Group We are experiencing a revolution—a data revolution. Since the dawn of the computer era, our businesses, organizations, and personal lives increasingly have been directed by data. This data revolution is a result of several forces colliding in today’s business environment: