Editor's Pick

Training MVP Awards Best Practice: Contract Workflow Training at Forvis Mazars, LLP

The program is designed to ensure firmwide understanding of and compliance with acceptance, continuance, independence, and contracting processes. It includes detailed firm policies, how-to resources for documentation tools, and instructions for delivering approved contracts.

Strategies to Improve Employees’ Benefits Packages

To secure and retain the best talent, establish and highlight a unique set of benefits demonstrating your commitment to supporting your employees.

Customer Service Lessons from My 50th Birthday Celebration in Paris

When training employees on customer service, a Golden Rule/empathy approach might work best as employees imagine themselves in the shoes of those they are serving or working with.

Recruit the Best People—Finding and Hiring Giants

Follow these tips to attract the people with the greatest potential, and as a by-product, you will build a more unified team.

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Troublemaker to CEO: Why I Champion the Skilled Trades as an Empowering Success Path

Skilled trades are not a "fallback" option; they are a pathway to stable, well-paying careers that support our nation’s infrastructure.

The Difference Between Requests and Demands: Using Requests as an Investigative Tool

An excerpt from Conflict Is an Opportunity: Twenty Fundamental Decisions for Navigating Difficult Times [Association for Conflict Resolution, 2025]

Hiring and Retaining Construction Employees

Learn how hiring and retaining construction employees start with attracting the right candidates and how organizations can recruit top talent.

Training MVP Awards Best Practice: England Logistics’ ELevation Certification Program

Delivered via Microsoft Teams, the four-level, 14-module program equips employees with essential skills for career advancement, fostering personal and professional growth.

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