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5 Soft Skills AI Could Never Learn and How to Excel at Them

By nurturing these skills, we can not only supplement the power of AI but also use our unique abilities to lead, inspire, and engage others in ways that machines could never replicate.

How AI Can Optimize the Customer Journey

By embracing the potential of AI, CX professionals can limit customer churn, drive better customer experiences, and, ultimately, improve business outcomes. 

How Artificial Intelligence Is Revolutionizing Recruiting

Embracing the potential of AI in recruiting will create a smoother onboarding process.

Your Employees’ AI Implementation Wish List

When it comes to artificial intelligence, employees want specific direction from their companies, citing a particular interest in training and guidelines/policies around AI usage, according to a recent survey.

Revolutionizing Leadership Development with Systemic Team Coaching

Coaching the “systems” within teams helps build a psychologically safe space for individuals and groups with measurable goals aligned to organizational needs.

Seeing Mentoring and Coaching Through a Different Lens

To be an effective mentor and coach, you need to be good at building relationships.

New Training Partnerships and Alliances (April 2024)

The latest training industry mergers, acquisitions, partnerships, and more.

New Products and Services (April 2024)

The latest products and services launching in the training industry.

Retaining Frontline Talent in Any Labor Market Begins With the Right Training

Companies must focus on successful onboarding for new employees and continuous training for current workers to support retention.

The Importance of Communication Training

At least one training session for all employees on the topic of efficient but friendly communication is a good idea.

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