Editor's Pick

How HR Leaders Can Build an Inclusive, High-Performing Workplace

Learn how prioritizing inclusion enhances collaboration and creativity, drives long-term success for employees, and results in better business performance.

Troublemaker to CEO: Why I Champion the Skilled Trades as an Empowering Success Path

Skilled trades are not a "fallback" option; they are a pathway to stable, well-paying careers that support our nation’s infrastructure.

Training MVP Awards Best Practice: Contract Workflow Training at Forvis Mazars, LLP

The program is designed to ensure firmwide understanding of and compliance with acceptance, continuance, independence, and contracting processes. It includes detailed firm policies, how-to resources for documentation tools, and instructions for delivering approved contracts.

Strategies to Improve Employees’ Benefits Packages

To secure and retain the best talent, establish and highlight a unique set of benefits demonstrating your commitment to supporting your employees.

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The Age Advantage: Why Older Workers Are the Secret to Success

Older employees can bring unparalleled experience, loyalty, and professionalism, while reducing turnover costs and enhancing team performance.

Customer Service Lessons from My 50th Birthday Celebration in Paris

When training employees on customer service, a Golden Rule/empathy approach might work best as employees imagine themselves in the shoes of those they are serving or working with.

Recruit the Best People—Finding and Hiring Giants

Follow these tips to attract the people with the greatest potential, and as a by-product, you will build a more unified team.

The Difference Between Requests and Demands: Using Requests as an Investigative Tool

An excerpt from Conflict Is an Opportunity: Twenty Fundamental Decisions for Navigating Difficult Times [Association for Conflict Resolution, 2025]

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