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Training MVP Awards Best Practice: Dexian’s Introduction to Staffing (ITS)
The six-month, manager-facilitated training program designed to prepare associate account managers for success combines online and on-the-job learning with real-time application.
Practical Techniques to Develop Storytelling Within Your Teams
Unlock the power of storytelling techniques to engage and mobilize your team effectively in the workplace.
A Balanced Approach to L&D Tools
While it’s tempting to delegate training creation and delivery to AI tools, humans need to remain in the loop.
The AI Skills Tug-of-War
Who’s responsible for AI training: employers or employees?
From AI Awareness to AI Advantage—Why Most AI Training Fails and How to Fix...
It is no longer enough to say you have learned a skill. People need to show how they have applied it—and articulate the value and impact it created.
The 5C Decision Framework: Training Leaders to Improve Decision Quality
The 5Cs (Context, Clarity, Create Choices, Choose, Commit) give teams a shared language and systematic discipline for decisions that hold up under pressure.
When Training Behavior, AI Is Great for Consistency—But Is It Great for Authenticity?
AI should reduce operational pressure and support the mechanics of long-term behavior adoption, but it should not replace the human experience—for the customer or the employee.
Low-Risk AI Uses in eLearning
Practical, low-risk ways to test, learn, and build confidence with leveraging AI in training, all while staying firmly within compliance guardrails.
Why AI-Powered Immersive Practice Is Replacing Passive Learning
With immersive AI role-play, training finally becomes what it should have been all along: experiential, emotional, responsive, and deeply human.
How to Balance AI and Human Expertise in Training Design
The future of L&D isn’t AI replacing your team—it’s AI amplifying what your team can do.