diversity inclusion - search results

Employees need to be motivated to do their best, and that especially applies to customer service—one of the toughest jobs there is.

A full-day Unconscious Bias training is a good way to begin the conversation about diversity and inclusion in the workplace. But we also must consider formal policies, procedures, and/or practices that are in place within our organizations that ensure an inclusive environment.

What it takes to achieve and maintain social leadership status.

A major biopharmaceutical organization wanted the same results of trust, action items, relationship building, cultural awareness, respect, and understanding from an in-person program to be replicated virtually.

Development opportunities abound for entry- and senior-level employees. But what about those in the middle of their careers?

Phubbing (phone snubbing) has been identified as one of the most common forms of unconscious bias in today’s workplace and society due to the fear of missing out on important information from our social networks.

The Learning and Talent Development (LTD) team provided 40 sessions to all employees to develop their awareness of unconscious bias, individual assessments to gather personal improvement, and a series of 12 five-minute on-demand videos on topics that continue the exposure throughout the year.

Many organizations turn to the least expensive anti-harassment training “solution” with poorly acted videos demonstrating blatant and unrealistic scenarios that turn the training into a joke.

Perfectionism is one of the plagues of our society because it promotes a fear of failure. People will not take risks if they are managed by fear of failure. If they don’t take risks, they won’t try new things in order to improve.