Editor's Pick

Training MVP Awards Best Practice: Service Recovery Training at Ascend Federal Credit Union

The credit union redesigned the customer service training to utilize a hybrid model that offered both in-person and virtual sessions tailored to each employee’s role, and also introduced a self-reflection and assessment activity for the first time.

Is Communication Training the Key to Reducing Work Stress?

Just as there is compliance training to meet legal requirements, there should be mandatory communication training when an employee is promoted to manager and then annually after that.

In Memoriam: Training Managing Partner Phil Jones

Jones helped shape Training brand—the magazine and Training Conference & Expo—into the industry institution it is today.

The Most Impactful Training? Teaching People How to Lead

Explore impactful training strategies to become an agile leader and uplift your team through constant change and pressure.

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Apply for the Training MVP Awards

Apply for the Training MVP Awards—You could earn the top spot!

Attend TechLearn 2026 in Austin, TX!

Explore the best and the latest in learning design and technologies at TechLearn 2026 in Austin, TX. Save $300 when you register by July 24.

How to Instill a Culture of Learning in Your Team

Explore the culture of learning where sponges thrive and rocks hinder progress. Discover how to build a more effective team.

A Guide to Training Your Staff in Healthcare Software

Enhance your healthcare practice with effective training in healthcare software. Improve staff confidence and patient experience.

How Simple Workplace Adjustments Transformed One Supermarket Employee’s Life

Explore simple workplace adjustments to enhance comfort and productivity for those facing vision challenges.

Will It Still Be Raining in 2050?

Explore the question on everyone's mind: will it still be raining in 2050 as technology evolves in sales and business?

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