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In this fourth installment of the Skills Gap series, we look at how technology can help bridge skill gaps, available technologies and how to choose the right ones for your organization, and how to determine the training budget for these technologies.

If everyone possessed the same personality characteristics, the life of a salesperson would be much easier. Sales representatives often fail to understand the uniqueness of each buyer. In his book, “Playing to Win,” author Allen Guy discusses the various interactions differing personalities have with one another. Here is an excerpt from Guy’s book that helps educate both veterans and beginners who want to broaden their success in sales. By Allen Guy

By David Brookmire, Ph.D.

This is the third of a three-part series of articles on business challenges and opportunities in Asia and how Swiss-based pharmaceuticals and life sciences company Novartis’ learning and leadership development programs are helping address the myriad issues.

By Gail Dutton CASE STUDY #1 U.S. Army: Teaching Peacekeepers to ID Social Networks When young peacekeepers enter a village in any of today’s war zones, the societal norms they grew up with often are no longer relevant. Despite the culture shock, they need to quickly build relationships with locals and identify potential friends and foes accurately.

Just a few years ago, the training world was abuzz with the tantalizing possibilities of 3-D/virtual worlds. But today, the buzz seems to have died down to a soft murmur. Has 3-D taken a backseat to other training methods?

By Lorri Freifeld Technology isn’t the silver bullet solution to the skill gaps—technical, leadership, soft skills, and more—many companies continue to face. But it can help to narrow the distance between the skills employers seek and the skills employees bring to the table.

By Neal Goodman, Ph.D., President, Global Dynamics, Inc. Is it possible to provide the learning and development that usually would take place in a classroom environment and flip it so the content is provided before the class ever meets? The value of classroom instruction is the spontaneity and serendipitous learning that cannot be replicated in an online e-learning classroom. But it is possible to use online tools for their maximum benefit and still retain the value of interpersonal interaction.

By Jeff Klein,
Trustee and Executive Team Member, Conscious Capitalism, Inc. “The shift in management paradigm (represented by Conscious Capitalism) is as transformational as the shift from the medieval view that the sun revolves around the Earth 
to the view that Earth and the other planets revolve around the sun. 
It is a fundamental transition in world-view. Once you make this shift, everything is different.”—Steve Denning, Forbes.com

By Anne Dranitsaris, Ph.D., and Heather Dranitsaris-Hilliard. There’s a difference between interest and commitment. When you’re interested in doing something, you do it only when circumstances permit. When you’re committed to something, you accept no excuses, only results.—Art Turock