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By Terence Brake In today’s global business environment, the very nature of change has changed. This has been driven by two powerful and interdependent forces:

When Phoenix-based Nationwide Vision first used the beta version of the Pointmaker CPN-5600 annotation system with iPad control by Tucson-based Boeckeler Instruments, its vision on how to run its future training sessions completely changed. On a spring morning in 2013, trainers and learners were able to draw over multimedia images networked across several iPads in the room, as well as to a projector and screen. According to Sheri Mayes, field training specialist for Nationwide, “It brought us into the new age of engagement.”

In this fourth installment of the Skills Gap series, we look at how technology can help bridge skill gaps, available technologies and how to choose the right ones for your organization, and how to determine the training budget for these technologies.

If everyone possessed the same personality characteristics, the life of a salesperson would be much easier. Sales representatives often fail to understand the uniqueness of each buyer. In his book, “Playing to Win,” author Allen Guy discusses the various interactions differing personalities have with one another. Here is an excerpt from Guy’s book that helps educate both veterans and beginners who want to broaden their success in sales. By Allen Guy

By David Brookmire, Ph.D.

By Gail Dutton CASE STUDY #1 U.S. Army: Teaching Peacekeepers to ID Social Networks When young peacekeepers enter a village in any of today’s war zones, the societal norms they grew up with often are no longer relevant. Despite the culture shock, they need to quickly build relationships with locals and identify potential friends and foes accurately.

Just a few years ago, the training world was abuzz with the tantalizing possibilities of 3-D/virtual worlds. But today, the buzz seems to have died down to a soft murmur. Has 3-D taken a backseat to other training methods?

By Lorri Freifeld Technology isn’t the silver bullet solution to the skill gaps—technical, leadership, soft skills, and more—many companies continue to face. But it can help to narrow the distance between the skills employers seek and the skills employees bring to the table.

This is the third of a three-part series of articles on business challenges and opportunities in Asia and how Swiss-based pharmaceuticals and life sciences company Novartis’ learning and leadership development programs are helping address the myriad issues.

By Neal Goodman, Ph.D., President, Global Dynamics, Inc. Is it possible to provide the learning and development that usually would take place in a classroom environment and flip it so the content is provided before the class ever meets? The value of classroom instruction is the spontaneity and serendipitous learning that cannot be replicated in an online e-learning classroom. But it is possible to use online tools for their maximum benefit and still retain the value of interpersonal interaction.