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By David A. Mollish, MBA, CHRO, and Diane B. Landers, Ph.D., VP/CMO, GAI Consultants In today’s turbulent economy, a genuine investment in the excellence of an organization’s people can generate a competitive advantage for the future. The evident benefits of a continuous Leadership Development Program (LDP) are three-fold.

By Margery Weinstein When you see on a resume that an applicant graduated at the top of his or her business school class, does that necessarily translate into guaranteed success behind the desk at your company? A business school background can’t hurt, but most organizations know it is far from enough. With more individuals touting business school degrees on their resumes, companies are recognizing the need to help these new employees apply what they learned in the classroom to the real world of tight budgets and stretched financial goals.

By Jeff Mariola, President, Ambius  “All Baby Boomers who grew up during the period between 1946 and 1964, are afraid of technology.” “Gen Y/Millennials (born between 1982 and 2001) don’t want to work hard.” Have you heard these stereotypes? As a “Boomer” who oversees thousands of people in North America and Europe, I believe there are inherent challenges in managing divergent generations of colleagues, but the opportunities for growth and renewal are far greater.

By Margery Weinstein

By Brandon Williams, Consultant, The Educe Group If you build it, will they really come? Drive the adoption of enterprise-wide social learning technology by creating thriving online communities of practice. What Is a Community of Practice?

By Ken Wax People—usually successful, senior-level people—will speak of this course easily, almost casually. They seem to know it well, as if they’ve taken it themselves. And the day may come when you hear it requested, with little further explanation, as the cure to some pretty serious problems. What course is this? It’s called “Sales 101”—and no one has ever taken it.

  By Judy Braun,VP, Global Talent Development, Heidrick & Struggles

BEST PRACTICES Edward Jones: Practice Makes Perfect (Sales Training) Each month, Edward Jones hires more than 150 new recruits with little financial background, then trains them to serve clients well. This organic growth is achieved through extensive training, including coaching by veterans, online study, virtual classes, weeklong stints of classroom training, and recorded role-play.

By Judy Braun,VP, Global Talent Development, Heidrick & Struggles Human Resources (HR) executives know all too well that despite continued high unemployment, one of the major risks to a business is the difficulty in locating and attracting the right talent. When it comes to shaping the future health of a business, the ongoing practice of retaining and hiring top talent is crucial. Recent research from Heidrick & Struggles supports the idea that as the economy improves, competition to find and keep this top talent will only become fiercer.

By Margery Weinstein