Sticky Notes: How to Keep Superstars Engaged

It takes some effort to ensure your superstars stay engaged and remain with the company.

No one wants to see their superstars take their talents to another company. To keep your superstars engaged:

  • Check regularly to make sure things are going as well as you think. Just like everybody else, superstars need to provide regular reports on their tasks, responsibilities, and projects.
  • Brainstorm about recurring problems and innovative solutions.
  • Learn from their front-lines intelligence and their analysis.
  • Help them pursue technical expertise, professional training, and any specialized knowledge.
  • Make sure their needs are met so they aren’t looking for another job. Ask regularly, “What do you need from me?” Look for ways to provide them with special rewards.
  • Challenge superstars to be peer leaders and to take advantage of ad hoc leadership opportunities such as short-term projects and teams. Coach them every step of the way.
  • Teach them the tricks and the shortcuts, warn them of pitfalls, and help them solve problems. Counsel them through difficult judgment calls.
  • Talk strategically about how they should navigate their careers within the organization. Recommend strategies for pursuing raises, promotions, or desired work conditions.
  • Use your influence and authority within the organization to make sure the most valuable players are getting the lion’s share of resources to support and accelerate their career success.
Bruce Tulgan
Bruce Tulgan is a best-selling author and CEO of RainmakerThinking, the management research, consulting, and training firm he founded in 1993. All of his work is based on 27 years of intensive workplace interviews and has been featured in thousands of news stories around the world. His newest book, “The Art of Being Indispensable at Work: Win Influence, Beat Overcommitment, and Get the Right Things Done” ( Harvard Business Review Press) is available for purchase from Amazon, Barnes & Noble, and all major booksellers. Follow Tulgan on Twitter @BruceTulgan or visit his Website at: