Originally developed by the U.S. Army, the after-action review is being used by more private-sector organizations. Such reviews can focus on how a process runs or how a group dynamic can function better. Or they can be focused on the actions of individual participants.
Questions that can guide an after-action review include:
- What happened?
- Why did it happen?
- What went right?
- What went wrong?
- How could it go better next time?
When you get into this habit, you build an expectation of, and mutual commitment to, continuously improving together.