If you want to prevent people from quitting, as a manager, you must fight “overcommitment syndrome” within your ranks.
This is the toxic cycle: Everything is urgent and important. People overextend themselves, committing to too many projects with too short lead times.
Clients, customers, and collaborators are left frustrated. So they increase the pressure. But once the pressure builds up, people begin to shut down. Their work gets passed on to someone else…and the cycle starts over, cascading throughout the organization.
Be realistic about what people can do and break that cycle.
