Sticky Notes: Soft Skills: A Key Part of the Equation

Organizations need to always remember the importance of soft skills and the training required to continuously hone them.

Hard skills minus soft skills are much less than the diminished sum of the parts. Even if

the nurse is great at inserting needles, if they don’t take notes correctly, then patients will suffer.

the computer programmer writes great code, unless they understand user needs, the code goes nowhere.

the data analyst is a master at reporting, if they don’t follow through, leaders could be starved of timely key performance indicators.

engineers can design and develop, unless they coordinate with the team, there will be stress and conflict.

the accountant knows the audit process, unless they pay attention to details, someone might go to jail.

Bruce Tulgan
Bruce Tulgan is a best-selling author and CEO of RainmakerThinking, the management research, consulting, and training firm he founded in 1993. All of his work is based on 27 years of intensive workplace interviews and has been featured in thousands of news stories around the world. His newest book, “The Art of Being Indispensable at Work: Win Influence, Beat Overcommitment, and Get the Right Things Done” ( Harvard Business Review Press) is available for purchase from Amazon, Barnes & Noble, and all major booksellers. Follow Tulgan on Twitter @BruceTulgan or visit his Website at: