Tech Talk (March 2024)

Find out about the latest advances in training technology.

  • Zenarate, a leader in AI Simulation Training for customer-facing agents, expanded its AI Coach platform with the launch of Call Analyzer. Contact center leaders now can seamlessly connect new agent training with live agent assessment and ongoing coaching on one platform.
  • Zinger Technologies, an innovator in Pro AV solutions, unveiled its vStudio mobile production carts. This video studio on wheels enables anyone to livestream and easily record Webinars, training, and sales videos.
  • Assessment technology Learnosity launched Author Aide, a new AI-assisted authoring tool that will make test creation 10 times faster than manual creation. Authors can create item banks in any subject in multiple languages in minutes.
Edited by Lorri Freifeld
Lorri Freifeld is the editor/publisher of Training magazine, owned by Lakewood Media Group. She writes on a number of topics, including talent management, training technology, and leadership development. She spearheads two awards programs: the Training APEX Awards and Emerging Training Leaders. A writer/editor for the last 30 years, she has held editing positions at a variety of publications and holds a Master’s degree in journalism from New York University.