Tech Talk (September 2023)

Find out about the latest advances in training technology.

  • Learning platform CYPHER Learning launched CYPHER Copilot. Guided by AI, CYPHER Copilot empowers users to create engaging and gamified multimedia courses and assessments in just minutes. The AI-guided smart assistant can cut course designers’ workload by 80 percent or more, according to the company.
  • Employee experience platform Applaud launched an update that makes AI tool ChatGPT-3 available to all users across the business. HR now can generate knowledge articles and FAQs with the touch of a “Generate” button.
  • Pathlight unveiled Pathlight Conversation Intelligence (CI), a new platform that uses AI and advanced language models to analyze customer conversations and interactions. This solution is designed to help support, sales, and customer experience (CX) teams.
Edited by Lorri Freifeld
Lorri Freifeld is the editor/publisher of Training magazine, owned by Lakewood Media Group. She writes on a number of topics, including talent management, training technology, and leadership development. She spearheads two awards programs: the Training APEX Awards and Emerging Training Leaders. A writer/editor for the last 30 years, she has held editing positions at a variety of publications and holds a Master’s degree in journalism from New York University.