Aviad Abiri

For over 20 years, Aviad Abiri has been helping Customer Service organizations create exceptional customer and employee experiences, using advanced analytics, artificial intelligence, and cloud technologies. In his current role as head of Portfolio Marketing & Enablement, Aviad is responsible for NICE’s customer engagement solutions messaging and vision, as well as portfolio sales enablement, ensuring sales executives are having meaningful conversations with NICE customers.

3 Ways Artificial Intelligence Can Enhance Workforce Management and Customer Experience

Artificial intelligence drives innovative new solutions for workforce visibility, employee automation, and efficient planning and engagement.

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