AI Is a Great Tool—But It Won’t Replace Humans
As Daniel Goleman notes, “what AI is not so good at can be called ‘heart skills’, or more technically, ‘durable human skills’—basically human abilities largely in the emotional intelligence domain.”
Productivity Coach’s Corner: Deliver Content and Create Connection
Before every learning session, ask yourself: “What could happen here that couldn’t happen anywhere else?” It’s a reminder that the room doesn’t need a sage. It needs a spark, a mirror, and an invitation.
Secrets of Cognitive Research for Training Service Workers
A two-way “show-and-tell” video training program can help enhance learner engagement and accountability.
Why Your Training Programs Are Failing—And How to Fix Them
Training transfer—the ability to apply learning in real work situations—is often an afterthought and not a priority. Implementing a Dynamic Transfer Model can help.
From Guilds to AI: Timeless Lessons for Effective Training in the Modern Era
How democratized authorship and AI personalization transform training effectiveness.
Sticky Notes: Managers as Deal Makers
The new rule of management: Forget authority—negotiate it.
Envisioning an AI-Centric Approach to Design and Delivery
To deliver the ruthless relevance learners desire now and will need in the future, learning ecosystems will need to be modular, fluid, personalized, responsive, and adaptable. An atomic design approach will help us get there.
New Products and Services (June 2025)
The latest products and services launching in the training industry.
Tech Talk (June 2025)
Find out about the latest advances in training technology.
New Training Partnerships and Alliances (June 2025)
The latest training industry mergers, acquisitions, partnerships, and more.