Ensure Safety First
Online safety training— provided in an employee’s native language and with localized content— is key to creating a successful safety culture in a global organization.
Training Agile at Scale
Few organizations have transformed from traditional software development methods to Agile on the holistic scale undertaken by PayPal. Training played a key role in accelerating transformation success.
Go Beyond Buzzwords
Make your communication count—start by fact-checking your statements and steering clear of jargon.
TechTalk – March/April 2015
The Ethics of Training Customer Service
New Products & Services – March/April 2015
Partnerships & Alliances – March/April 2015
Sticky Notes: Resource Planning 101
In the business of training, like every business, competition for limited resources is fierce nowadays. That makes good ongoing resource planning more important than ever. There are several steps to keep in mind.
Investing in People Improves Performance
What sets world-class companies apart from their competitors is an understanding of, and commitment to, investing in human capital.
Productivity Coach’s Corner: Building Trust at Work
Effective leaders know there’s much to be gained (and learned) from listening, but they don’t always have the time to “go there.” Three questions make it easier to build trust at work.