Training Managers to Be Coaches
A successful coach helps employees to find solutions themselves, which can improve their performance and free managers to focus more on their own jobs.
Focus on Hong Kong
When delivering business training in Hong Kong, the key is to provide the theoretical concept briefly, followed by plenty of practical application and examples.
Ensure Safety First
Online safety training— provided in an employee’s native language and with localized content— is key to creating a successful safety culture in a global organization.
Training Agile at Scale
Few organizations have transformed from traditional software development methods to Agile on the holistic scale undertaken by PayPal. Training played a key role in accelerating transformation success.
Go Beyond Buzzwords
Make your communication count—start by fact-checking your statements and steering clear of jargon.
TechTalk – March/April 2015
The Ethics of Training Customer Service
New Products & Services – March/April 2015
Partnerships & Alliances – March/April 2015
Sticky Notes: Resource Planning 101
In the business of training, like every business, competition for limited resources is fierce nowadays. That makes good ongoing resource planning more important than ever. There are several steps to keep in mind.