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One question business leaders are still asking: “How are we going to get a return on our training investment in people who don’t stay for the long haul?” The question you should be asking: “How are we going to change our approach to training so our investment is not so vulnerable?”

NEARLY 71% OF 200 WORKERS between the ages of 18 and 60 believe their employers consider training to be important, but only 38% said they received 20 or more hours of training in the last year, according to an online survey by Mindflash. On the other hand, almost 58% of participants said that training was helping them to do their jobs a lot better, while approximately 38% said training helped their job performance “a little.” Along the same lines, a large majority (nearly 67%) said that more training would deliver further on-the-job benefits, and most workers (almost 62%) would be willing to take training courses during non-work hours.

If you have a goal to get more things done today, step back and reflect on the environment you work in and ask yourself, “Is this workspace designed to help me focus on the work I have to do?”

IN ITS “PUTTING THE SUCCESS IN SUCCESSION” REPORT, PwC U.S. examines how workforce challenges are having a ripple effect on corporate succession planning. These include declining retention rates, an inability to consistently identify and develop pivotal talent, disconnected processes throughout organizations, and a lack of reliable talent data. “While most organizations conduct succession planning, too often it doesn’t get the full attention of the leadership team until a crisis forces it on the agenda,” notes Sayed Sadjady, partner in PwC’s People & Change practice.

Math was never my best (or favorite) subject in school. You’d think with parents in the aerospace and computer industries that I’d have a math gene advantage, but apparently I take after my grandfather, who started out as a copyboy for wire service UPI and worked his way up the editorial ladder. Two decades in the workplace later, I still have not developed an affinity for numbers - which is why I have an accountant do my taxes and a researcher tabulate our surveys.

For the first time since the creation of the Training Top 10 Hall of Fame in 2008, Training magazine required all Hall of Famers to submit an Outstanding Training Initiative that would be shared with our readers throughout the year. Here are the details of Microsoft Corporation’s submission.

BCBSM customers know they can count on us for their health insurance needs, and we are taking steps to make sure we always listen for their voice. In fact, improving customer experience is one of our corporate goals. As a Training department, we needed to ensure easy access to comprehensive Voice of the Customer information for our customer service representatives (CSRs) and their leaders. To facilitate this, we created a balanced scorecard that integrates critical feedback from training, quality, analytics, and operational call centers.

Just days before the Olympic Games kicked off in Sochi, Russia, the Training 2014 Conference and Expo, held February 3-5 at the San Diego Convention Center, was bathed in its own golden glow.