Magazine Articles

Training magazine Events: Donメt Get Caught Looking

By Jason Bickle, Manager, Instructional Design & Development, Experlogix, Inc.

Best Practices: Can Trust Be Taught?

By Neal Goodman, Ph.D., President, Global Dynamics, Inc. Afundamental impediment in human interactions is the lack of trust. According to Stephen M.R. Covey, author of bestseller “The Speed of Trust,” training programs to promote trust enhance performance and profitability.

Talent Tips: Make Your People Matter in Meetings

By Roy Saunderson, Chief Learning Officer, Rideau’s Recognition Management Institute There is a classic cliché definition that meetings are where minutes are kept and hours are lost. However, someone I know recently challenged that perspective by suggesting the idea that every meeting should be a revelatory experience.

World View: Focus on Australia

By Dr. Neil Orkin, President, Global Training Systems Bondi Beach, The Sydney Opera House, koala bears, kangaroos. Is there a training world in the “Land Down Under?” Yes, yes, and yes! Ignore this beautiful country at your own risk. Business opportunities abound in Australia for your organization, and there is an interest and need for human resource development. Your training investment will return a significant profit.

Regulating Informal Learning

By Margery Weinstein

Service With a Smile

By Margery Weinstein

No More Bored Meetings

By Marc Hequet Rob Bellmar sprinted for home, glancing over his shoulder to check for the throw. That’s when he stepped on the bat in the base path and blew out his right quadriceps leg muscle. He learned something, though. About meetings. The softball injury last June meant that Bellmar, senior vice president at InterCall, had to phone in for a meeting a few days later, rather than attend in person.

Juggling Act

By Gail Dutton Ask a project manager what he or she does, and you’ll probably get an answer along the lines of “bring order to chaos.” And while “chaos” may be overstating the situation a bit, project managers do provide guidance and drive to keep projects moving in the right direction and, for clients, a consistent experience and single point of contact. Often, professional management is included in a customer’s project requirements. Consequently, organizations are realizing that project managers provide a strategic advantage.

L&D Best Practices: March/April 2013

CUSTOMER SERVICE   By Dave Fogleman, Vice President, Sprint University

Training 2013 Wrap-Up: Magical Moments

By Lorri Freifeld In the land where dreams come true, Training 2013 Conference & Expo took attendees down new learning paths that stimulated the mind, challenged the body, soothed the soul—and dared us to attempt the impossible. Some highlights from the three-day conference held February 17-20 at the Walt Disney World Coronado Springs Resort in Orlando, FL:

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