Last Word: Constructive Criticism for Managers
By Michael Rosenthal, Managing Partner, Consensus
Q: Our organization touts the value of “coaching up,” yet our employees find it difficult to give their managers constructive feedback. What do you do when it’s the boss who needs coaching in a certain area? How can a direct report achieve the results he or she wants?
Soapbox: Riding the Technology Wave
By Marty Nowlin,Vice President, Human Resources - North America, ManpowerGroup
We are living in a time when the world of work is changing, when the only thing we can be certain of is uncertainty. These changes have affected the workplace and have led to the evolution of what we today call The Human Age.
Soapbox: It’s All About the Manager
By Ross Tartell, Ph.D.,Technical Training and Communication Manager – North America, GE Capital Real Estate
Business spends billions of dollars on training—more than $55 billion in 2012 alone, according to Trainingmagazine’s 2012 Industry Report. But does this enormous investment produce the desired results? Many would say no, a perception buttressed by the fact that 80 percent of training content is not applied to the job.
Talent Tips: Motivating Learners to Learn
By Roy Saunderson, Chief Learning Officer, Rideau’s Recognition Management Institute
It’s true: People aren’t always motivated to learn.
Our challenge each day is to make learning and our instructional materials and content as meaningful as possible for many people in the workplace. Yes, a tall order, but one that has
rewarding benefits when we are successful.
Training magazine Events: ABCs of Game Design
By Karl M. Kapp, Ed.D, Professor, Instructional Technology, Bloomsburg University
You just got the news. You need to create an instructional game to teach an important topic within your organization. One thought flows through your mind: “What do I do first?” It’s followed by “What do I do second?” Quickly, you discover you are not really sure what it takes to create an instructional game. No problem, here are four suggestions for getting started.
Trainer Talk: Feel-Good Training
By Bob Pike, CSP, CPAE, CPLP Fellow
One of the main purposes of any training program is for participants to leave feeling better about themselves—impressed with what they now know that they didn’t know
before, and what they now can do that they couldn’t do before. But we often overlook the affective domain: Do participants leave with a greater feeling of confidence that they can apply what they now know in the real world?
Learning Matters: Rolling the DICE
By Tony O’Driscoll, Executive Director, Duke Corporate Education
Coaching Up
By Carol Patton
Employee disagreements happen in any workplace. But some employees routinely don’t see eye-to-eye with their supervisor. Whether the boss is overly aggressive, disrespectful, lackadaisical, or simply a poor manager, not many employees dare to approach him or her to address their concerns.
A Feel for the Job
By Margery Weinstein
A recent Columbia University Business School study found that people who rely on their feelings and intuition make more accurate predictions and do better at their jobs. But it’s not as easy as it sounds. Training can help, particularly in teaching people how to slow down, increase self-awareness of internal energy processes, and find their connection to the world and the universe around them.
L&D Best Practices: July/August 2013
CAREER DEVELOPMENT
By Sean Ramage, AVP, Talent Management, CarMax
CarMax is the nation’s largest retailer of used cars. Headquartered in Richmond, VA, we operate more than 120 used car superstores across the country and have sold more than four million cars. CarMax is a member of the Fortune 500 and a TrainingTop 125 winner.