How to Take Responsibility and Ownership in Employee Social Agreements

When leaders are genuine and hold themselves accountable for their workplace obligations, they establish a more significant sense of personal authenticity, as well as a better understanding between themselves and other employees.

5 Tips to Help Training Leaders Avoid Tokenism

A Black chief diversity officer is not always the answer when it comes to inclusion.

Case Study: Verizon’s VLeads Development Program

The program aims to equip the company’s directors to thrive in today’s faster-paced, more complex business environment.

Engagement and Talent Development

There is a strong relationship between employee engagement and their sense of power and control over their careers.

How to Hire for Soft Skills

A technique called Behavioral Event Interviewing (BEI) combined with targeted questions can help determine how a candidate has handled pressure situations in the past and allow a hiring manager to observe them under pressure.

Paving the Way to SME Success

Working with subject matter experts successfully requires being open to idea discussion, clarifying expectations, asking for what you want, specifying what you need, and solicitating feedback.

Attract, Engage, and Retain Employees—Create a Workplace People Love

Leaders need to provide the autonomy and flexibility for employees to find ways to love the job. And allow different people to have different ways of loving the same job.

Productivity Coach’s Corner: Questions to Ask (Yourself)

Somehow, some way, we have to knock the trajectory of our current actions a little to the right or left. You know the lane you’re in; now what do you need to do to move things in a new(er) direction?

Confessions from the Learning Organization

For years, I droned on about ADDIE, learning data, and how performance required learning. Time, experience, and advancing technologies have revealed my sins. Here are ways to avoid committing or perpetuating those same sins.

Sticky Notes: Be An Amazing Customer

Because great customers have a lot of offer, they get a lot back. Great customers get all the best deals, the free samples, the speedy deliveries. The best customers are also great to work with.

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