Online Articles

The Zenefits HR platform worked with Skilljar, a customer training and onboarding company, to launch a new education initiative for its customers. The results were a reduction in support tickets, a high completion rate, and many new users taking the training.

Always be sure that what you intend people to hear and see is what they actually hear and see. The less clear you are, the more you are responsible for their lack of clarity.

In keeping with Training magazine’s unwavering belief that “Training Matters,” the publication endorses performance-based trainer certifications from three companies: Allen Academy, CompTIA, and Hale Associates Center.

The ladder manufacturer has found an investment in training is a way to educate people about selecting and safely using its products. Showing customers the right way to work with these products builds confidence and trust in it as a business partner and manufacturer, which helps the company sell.

The benefits of coaching extend far beyond increased engagement, better performance, and empowered employees. Coaching ultimately can result in unleashed potential.

The program incorporates skills and tools adapted from commercial aviation to improve and standardize communication and teamwork for safe patient care.

Organizational despair arises when an entire leadership group or the organization as a whole is finding itself blocked. The people involved cannot move forward because of experiences, emotions, and systems that are dragging them to a halt.

Service is not just about what we do with our customers, it is how we act with everyone—including vendors, team members, and partners. There is a way we can always act with integrity, empathy, and a level of refinement, including when canceling a service or contract.

When new recruits feel comfortable and at home in their new work environment, they will be more likely to stay on board and commit for the long term.

The answer is a resounding, “Yes!”