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Most new salespeople spend a great deal of time learning what to say during a sales presentation. However, since so much of human communication is nonverbal, it is crucial to learn at least some basic nonverbal strategies, too.

More than 11,000 business books are published every year—an overwhelming choice for busy professionals. Therefore, in partnership with getAbstract, Training brings you November’s top three business books recommended to our readers.

3 core competencies that make a person a good leader: interpersonal skills, time management, and organization.

Organizations must aggressively focus on developing more managers who have the competencies and skills to drive employee performance through meaningful interactions in the flow of work.

The combination of e-learning and an ever-evolving communication system offers a sustainable way to train employees today and tomorrow.

Norton Healthcare initiated and completed a nine-month blitz—called “Reaching for Zero”—to train all employees about the importance of preventing harm, and how to utilize principles of high reliability in doing so.

Videos are great resources for trainers. But what if you don’t have professional cameras or equipment? Here’s how you can take a DIY approach to video creation—and why it might be the best option.

How corporations can transform a culture of blame.

Whether speaking with HR, IT, Training, Finance, or another business unit, the Sales leader needs to begin with: “If I had X, it would drive revenue like this.”

Transferring knowledge from any training material to any trainee is complicated. Add to that the fact that knowledge transfer can happen between employees in informal situations, and a steeplechase at the Olympics seems like a piece of cake compared to creating and delivering a successful training program.