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Best practices and technology that can improve organizational processes and make classroom training administration effortless.

Soon, Customer Relationship Management users will be able to interact with e-mail, set up activities, and even receive recommendations on the next best customer interaction to initiate—all by simply verbalizing a sentence or two.

Always remember that a trainer’s preferred method/strategy used for training might not be the learner’s preferred method for learning concepts. This will help you focus on designing differentiated training programs that give all learners an equal opportunity to learn.

The Leadership Academy focuses on four aspects of leadership that the organization identified as critical for its next generation of leaders.

Transparency is key if you want your employees on board with you to accomplish your business goals. The more transparent you are in explaining the inner workings of your company, the more employees feel like they are a part of the business.

To keep good developers while maximizing their creative potential, you need to institute training programs that are comprehensive, detail oriented, and user friendly.

Dealing with the “mean girls” in the workplace.

College instructors, counselors, coaches, and leadership developers all employ questions, conversational strategies, and developmental tools that help people look deeply inside themselves, with the aim of encouraging others to explore options for gaining greater satisfaction and fulfillment, in both their work and personal lives.

We all can learn from our mistakes as long as we know when we made them, why we did so, and how we can avoid them in the future.