Millennials to Boomers: Let’s Call It a Communication Gap
The goal in cross-generational communication training is not to study Millennials like aliens from another planet, but rather to improve interpersonal skills among diverse age groups to everyone’s benefit.
2 Keys to a Successful Learning Strategy
Creating a blended learning environment with multiple opportunities for learners to engage in a wide array of formats and modalities is the critical piece to connecting the learning strategy to business outcomes.
A Training Revolution
What e-learning has been missing is what is known as a 3-D game engine. It works by building a 3-D model of some scene, adding characters with articulated joints with motion-capture movement controlled by some intelligence, then providing a means of moving through the scene.
Train Your Salespeople
Great sales management has to put a great training and coaching program in place, because there are very few salespeople who are born sellers who don’t require any direction.
3 Types of Essential Videos for Your Business
From onboarding and new employee introductions to featuring internal subject matter experts, there are many ways to incorporate these videos into a company’s culture.
Got a Crazy-Making Boss? A Few Tips
Here’s the essence: Take responsibility for outcomes resulting from interactions with your crazy-making boss. Provide the structures and processes that your boss might not be able to. And if you are already saying, “That’s not my job!” the relationship is doomed. Move on to greener pastures, if you can find any.
Training Top 125 Best Practice: TIAA’s Product Proficiency Training
TIAA developed a matrix that identifies the proficiency level expected for each role to be successful in educating the clients it serves about the firm’s proprietary products. After consulting with stakeholders on the specific learning needs across these roles, TIAA designed a multifaceted learning solution.
A 6-Step Skill Acquisition Strategy for Success
Strategic skill acquisition initiatives can increase revenues and reduce attrition. Simply put, they help companies recruit today for tomorrow’s roles.
3 Ways to Help Your Team Master Negotiations
Different kinds of negotiations require different kinds of negotiation skills. It’s much less important that people know their “style” than it is for them to know the necessary negotiation skills, including Assertiveness, Empathy, Flexibility, Intuition, and Ethics.
Workforce Development: More Than Teaching People to Fish
The point is not to just to teach a person to fish, but also to teach him or her as many ways as possible to get food to survive. The same is true with developing today’s workforce. The goal for agencies, industries, and educators must center on teaching students as many ways as possible to get a good job and stay in it.