Spend More Management Time with Your Bosses
Most management conversations are random, incomplete, and often too late to avoid a problem or solve one before it grows large. The solution: Get in the habit of having regular one-on-one management conversations with every boss you answer to.
Case Study: Gender Inclusion as a Driver of Business Performance at Voya Financial
Voya Financial’s culture was purposefully designed through inclusive practices within talent management, training, and policies and practices.
The Evolving Nature of Outsourcing
Many assumptions made to justify outsourcing over the last 20 years were wrong. The larger scale of outsourcing providers did not lead to lower costs, bundling more and more areas did not decrease cost, and processes that worked for one company did not work for another.
Innovation Scrum Teams
Innovation requires learning, adaptation, and market knowledge. Organizations can form scrum teams to foster innovation by creating the following positions: Standard Bearers, Forerunners, and Alchemists.
Making Decisions with Limited and Imperfect Information
Leaders at the operational level make decisions based on the available information and from their experience. Leaders at the strategic level make decisions based on their gut and intuition.
Training Top 125 Best Practice: Ferguson Enterprises, Inc.’s Customer Connections CRM Customer Service Training
The blended training approach includes instructor-led training (ILT), video, Web-based, virtual, and self-paced delivery methods taking place over a 12-week timeframe.
April 2017’s Top Reads
More than 11,000 business books are published every year—an overwhelming choice for busy professionals. Therefore, in partnership with getAbstract, Training brings you April’s top three business books recommended to our readers.
Diversity Forums Offer Needed Outlet for Employees
Honest conversations can lead to finding a direction from which to move forward as a unified group to dismantle racial barriers.
Organizations Find Great Value in Extended Enterprise Learning
Learning for non-employees and remote and distributed employees now accounts for more than half of learning, Brandon Hall research shows, and 40 percent of organizations are charging for this content, with almost one-third of organizations recouping more than half of their learning management system (LMS) costs.
2017 Can Still Be a Milestone Year for Women—Quality Digital Learning Is Key
At the core of initiatives such as Women in Action is learning—through meaningful, substantive yet digitally accessible content for today’s mobile, on-the-go yet substantive insight-seeking learner.