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Living a successful life is not dependent on the financial wealth you create. You can transform each day of your life into a success story by rewiring your brain, thinking beyond profits, and living here now.

One of the fundamental keys to success in life, however, is personal responsibility. It is the realization that life provides no guarantees—only opportunities.

An artificial intelligence tool that analyzes text written by individuals whose personality you are interested in may prove useful, but we should not get carried away. No one tool should guide our decisions in recruiting, developing, and retaining employees.

This multi-tiered program prepares contact center agents to become first-line supervisors (known as coaches) and focuses on leadership competencies including communication, building relationships, coaching, critical thinking, and business acumen.

It is a subtle, but important, difference to distinguish between “How I can do more to get more?” vs. “How can I get more?”—“more” being a higher level of performance from employees. The key lies in understanding what the supervisor vs. employee is responsible for in achieving good performance.

In today’s technology-driven world, is it necessary to train skilled tradespeople in person or is it acceptable to train online or via live Webcast or prerecorded video?

To trust in the workplace means making an active choice to risk something that’s important to you or to your project that may have a lasting impact.

As major data breaches continue to make headlines, the need to fill cybersecurity positions has become urgent. One solution may be to provide training to existing IT employees, who already have the technical background and are familiar with company practices.

After introducing the virtual instuctor-led training, Leadeship Direct, to developing department leaders scattered in various locations, Edward Jones observed readiness improvements, promotions, and statistical evidence that internal promotions and successor depth are moving in the right direction.