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International training has its challenges, but these can be overcome with planning and forethought. You also may find that your training capabilities improve over time as you gain a broader perspective that leads to new insights and a different point of view.

Modern learners are savvy and expect to be treated with respect for their knowledge and experience. They have little patience for “nice to know information,” unprepared trainers, or clumsy technology. If those requirements aren’t met, they will go elsewhere.

Giving feedback with GRIT—using generosity, respect, integrity, and truth—makes a huge difference to your team, and it costs you nothing except a little time.

Four essential ways big companies should be thinking small.

After finding out my cancer was cured, I was preoccupied with the question, “When so many do not survive cancer, why me?” One philosophical answer is: If we’re alive, our mission on Earth isn’t finished. But I am 69, so how big a vision is possible for a person of my age?

Each phase of the three-part program includes nine sessions each year and requires significant out-of-class work, team projects, and presentations.

Particularly in multicultural teams, the winds of impatience are blowing all around us, and it takes courage to stand firm and truly listen—even to ourselves.

What message are you sending employees about standards and expectations for high-priority behaviors from day one?

There are three distinct technologies already in existence that the education and training industry needs to take advantage of if they want to be competitive in 2025: Massive Open Online Courses (MOOCs), Electronic Performance Support Systems (EPSS), and Microlearning.

The Americans with Disabilities Act has taken great measures to end discrimination against people with disabilities, but businesses need to continue to seek out ways to use modern technology to create a truly inclusive workplace.