The Team Mindset: A Best-Investment Perspective
When it comes to creating shareholder value, talent matters most.
Using Learning to Drive Change
Recent advances in technology, from YouTube to MOOCs, have increased the amount of content available to learners with a few clicks. But as the range of choice increases, so does the danger of fragmentation—companies need to be aligned in their vision and approach.
Training Top 125 Best Practice: Carilion Clinic Prescribes Real-Time Feedback
In an effort to reduce Catheter-associated urinary tract infections (CAUTIs), Carilion Clinic hospital units implemented a hands-on learning program with real-time feedback.
Growing Yourself and Others: Training and Development with Thinking and Learning in Mind
Training and development budgets range from thousands to millions or even billions of dollars annually. Much of this may be in vain because people are expected to participate and learn in programs that are out of alignment with their learning preferences, out of alignment with their job needs, and out of alignment with their career paths.
You Can’t Hire Your Way Around the Soft Skills Gap
Tips to build in soft skills criteria systematically in every aspect of your staffing strategy and hiring process.
Why Is Employee Development So Elusive?
The excuses—such as it’s too expensive and takes time—are all rubbish. The apathy toward this critical business imperative has a significant ability to damage a business and is doing so across the world. Here’s how to make it different.
Oops! The Mistake That Still Haunts Me 15 Years Later
Live by the words of Miles Davis: “When you hit a wrong note, it’s the next note that makes it good or bad.” If things go wrong, work hard to make them right.
4 Steps for Improving Change Management Conversations
When people are stuck or resistant in their thinking, they change their mind and learn better from self-discovery than from others telling them what to do.
“Strive for Excellence, Not Perfection”
Perfection is impossible except in scientific laboratory experiments and mathematical applications. Most of the time, emphasizing perfection rather than excellence acts as an obstacle to progress.
Training Top 125 Best Practice: Service with Passion Events at Caesars Entertainment
Aiming to improve the service results of a specific outlet or department, the hour of coaching is designed to be similar to a golf or music lesson and has three distinct phases: observation and modeling, transition, and coaching/feedback.