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Surprise—The Elixir of Life

Providing the tools for people to successfully manage change (or surprises) is the new frontier for organizations committed to thriving in both the global economy and the dynamic new world of work.

Managing Cultural Diversity

Upper management should embrace diversity and lead by example in recognizing cultural differences in the workplace.

Training Top 125 Best Practice: Engage, Connect, and Inspire at Gables Residential

Engage, Connect, Inspire—The ECI Method is a three-part sales workshop designed to provide sales associates with a fun, interactive, and effective learning experience.

Wirearchy and Social Network Collaboration

Within a wirearchy, problems are solved by engaging with distributed knowledge sources within social networks. As such, there are currently three social collaboration/wirearchy capability clusters we all need to develop: Technology, Engagement, and Content.

The Power of Purposeful Delegation

How purposeful delegation can help an employee work on a behavior issue that is seriously limiting his or her career progress into a more responsible role.

Virtually There: 10 Ways to Immediately Influence the Modern Learning Culture

Look through this list and identify what your learning culture already supports, and make that standard operating procedure. Then, create a plan to implement the other suggestions. Engage your colleagues in the activity, and you’ll start to see the results.

Listening Intelligence in Organizations

Listening Intelligence speaks directly to strategic and creative thinking; efficient action and application; and the ability to adapt to people, context, and shifting market dynamics.

Clash of Cultures

5 ways in which American and European executives can misfire.

6 Mindsets for Decision-Making

To discover brilliant decisions and plans, we must have a system, framework, or template to ensure that we fully grasp the situation before taking decisive action. Leaders can use six mindsets to create a cohesive and systematic picture of current circumstances and alternatives.

Training Top 125 Best Practice: Change Management at Buckman Laboratories International

With the recognition that it needed to get better at managing the people side of its projects, Buckman implemented a holistic Change Management methodology that includes training for project sponsors, change management practitioners, managers, and employees.

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