Online Articles

By Stacey Harris, VP, Research and Advisory Services,and David Grebow, Principal Learning Analyst, Brandon Hall Group We are experiencing a revolution—a data revolution. Since the dawn of the computer era, our businesses, organizations, and personal lives increasingly have been directed by data. This data revolution is a result of several forces colliding in today’s business environment:

By Darnell Clarke With the youth unemployment rate in the U.S. reaching a record level at 17 percent, it has been argued that this unemployment rate and poor economic situation has given Generation Y a new name: “The Unemployed Generation.”

By Carol Kinsey Goman, Ph.D. Deception in the workplace becomes pervasive—and damaging to trust, collaboration, and productivity—when leaders create an environment that encourages or tolerates it. The strategy for reducing lies and increasing honesty is actually quite simple. It begins with a leader’s answers to these five questions: 1. What do you expect of the people who report to you?

By Aimee Lucas, Customer Experience Analyst, Temkin Group Engaged employees are valuable assets to any organization. Temkin Group’s 2013 Employee Engagement Benchmark Study found engaged employees are more committed, try harder, and want to make things better at the companies they work for. They trigger a virtuous cycle of great customer experiences resulting in more loyal customers and strong financial results.

By Jason Forrest Most likely, what your boss, peers, and team members expect you to do is exactly the opposite of what you need to do to be truly successful in your role. And, even more harmful, if it’s what others expect from you, it’s likely what you expect from yourself.

By Pamela J. Gordon, President, Technology Forecasters Inc. Consider this story from Texas Instruments (TI). I interviewed TI’s VP of Worldwide Facilities, Shaunna Sowell, for my book “Lean and Green: Profit for Your Workplace and the Environment.”

By Jeff Klein,
Trustee and Executive Team Member, Conscious Capitalism, Inc. “The shift in management paradigm (represented by Conscious Capitalism) is as transformational as the shift from the medieval view that the sun revolves around the Earth 
to the view that Earth and the other planets revolve around the sun. 
It is a fundamental transition in world-view. Once you make this shift, everything is different.”—Steve Denning, Forbes.com

By Kathleen Brush, Ph.D. In 2011, Gallup reported that 71 percent of American workers were not engaged in their work and 19 percent were “actively disengaged.” In 2012, Accenture noted that 58 percent of survey respondents were dissatisfied with their jobs. Disengaged, and dissatisfied are euphemisms for workers who are unmotivated or demotivated.

Edited by Margery Weinstein

By Lisa B. Marshall, Host, Public Speaker “What’s gonna work? Teamwork!” My kids love the show, “The Wonder Pets,” and this little theme song gets stuck in my head all the time. We learn from a young age that working in a team is important. Your team may have gotten a strong start. But what happens when you start running out of steam?