The Role of Employee Complaints in Effective Teambuilding
By Jeffrey Paolano, former Labor Relations Vice President,and Raymond Rarey, Senior Vice President, Human Resources
“Always bear in mind that your own resolution to succeed is more important than any other one thing.”—Abraham Lincoln (1809-1865), 16th President of the United States
Congratulations! You have accepted a position as a first-line supervisor, and all you have to do now is figure out what to do next.
Leaders, Open Your Hearts
By Bill Treasurer
“The minute a person whose word means a great deal to others dares to take the open-hearted and courageous way, many others follow.”—Marian Anderson
Millennials Rewrite the Rules of Management
By Brad Karsh
“Here’s to the crazy ones. The misfits. The rebels. The troublemakers.The round pegs in the square holes. The ones who see things differently. They’re not fond of rules. And they have no respect for the status quo. You can quote them, disagree with them, glorify or vilify them. About the only thing you can’t do is ignore them. Because they change things.”
—Apple Inc.
7 Questions to Ask Before Hiring a Staffing Agency
By Tracy Streebel, VP Marketing, Inavero
Is Your Leadership M.O. Setting You Up for a Career D.O.A.?
By Pam Hager, Vice President, Instructional Consulting, Psychological Associates
Dan never felt more on top of his game. His latest project was delivered ahead of schedule, and early client feedback indicated big revenue numbers for the coming year. So when his boss e-mailed him to meet the following week, he was expecting kudos for his success.
Northwestern Mutual’s Fastrack Sales School
Edited by Margery Weinstein
Northwestern Mutual’s Fastrack Sales School is an integral part of the company’s Fastrack Training System, a three-pronged training framework developed several years ago to give new financial representatives the confidence and skills needed for success. Used in its field offices, Fastrack training includes:
Internal Alignment and Employee Engagement Are Not the Same
By Rick DeMarco, Managing Director, West Coast, Inward Strategic Consulting
Increasing Leader Effectiveness
By Aubrey C. Daniels, Founder and Chairman, Aubrey Daniels International
The topic of leadership can be compared with noise. There is so much of it on the Web and in books that it is only natural to tune it out. Search online for “leadership” and you get 382 million places to look for guidance. Amazon sells 87,804 books related to the subject.
The Growth of Learning Analytics
By Stacey Harris, VP, Research and Advisory Services,and David Grebow, Principal Learning Analyst, Brandon Hall Group
We are experiencing a revolution—a data revolution. Since the dawn of the computer era, our businesses, organizations, and personal lives increasingly have been directed by data.
This data revolution is a result of several forces colliding in today’s business environment:
The Unemployed Generation
By Darnell Clarke
With the youth unemployment rate in the U.S. reaching a record level at 17 percent, it has been argued that this unemployment rate and poor economic situation has given Generation Y a new name: “The Unemployed Generation.”