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January / February 2012

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The 2012 Training Top 125

The best learning and development organizations support business initiatives tactically and help drive strategic change. Verizon did just that, earning it the No. 1 spot for the first time on the Training Top 125. Verizon and the other 2012 Top 125 winners continued to invest in training, collectively dedicating a mean of 4.52 percent of their payroll to the training budget. Some 24 newcomers earned a spot on the list this year, the 12th in a row Training has ranked the top companies of employer-sponsored workforce training and development.

Best Practices and Outstanding Initiatives

BEST PRACTICES Edward Jones: Practice Makes Perfect (Sales Training) Each month, Edward Jones hires more than 150 new recruits with little financial background, then trains them to serve clients well. This organic growth is achieved through extensive training, including coaching by veterans, online study, virtual classes, weeklong stints of classroom training, and recorded role-play.

Make Room for Something New

By Jason W. Womack, MEd, MA Happy New Year... and “Welcome back to work!” Now, look around your desk and your office. Is there clutter? Are there stacks of papers or files? Do you feel the “stress of the undone?”

A Higher Calling

Verizon rang in the New Year with a new number: The telecom company earned the No. 1 spot on the 2012 Training Top 125. Farmers Insurance claimed the No. 2 spot, while Top 5 newcomers Miami Children’s Hospital, Mohawk Industries, and McDonald’s nabbed Nos. 3, 4, and 5, respectively. Some 24 new companies broke into the Top 125 this year, with Capital One and Sprint Nextel Corp. debuting in the Top 50. The majority of the companies are in the health/medical services, real estate/insurance, business services, and finance/banking industries.

Training Today: 2012 Resolutions

Want to have a wickedly successful 2012? Vickie Milazzo, RN, MSN, JD, owner of Vickie Milazzo Institute and author of The New York Times bestseller, “Wicked Success Is Inside Every Woman” (Wiley, 2011, www.WickedSuccess.com), has some ideas about where to start:

Verizon’s New Number is 1

By Lorri Freifeld One may be the loneliest number, but Verizon isn’t complaining. After appearing five times in the Top 10 over the last six years, the telecommunications company captured the No. 1 spot on the Training Top 125 for the first time in 2012. Despite a relatively flat training budget and a work stoppage that resulted from the expiration of union collective bargaining agreements, Verizon remained steadfast in its commitment to effective training tied to corporate strategic goals—and had the results to show for it.

Farmers Insures Success

By Lorri Freifeld It’s not surprising an insurance company would have an insurance policy for the future. But Farmers Insurance takes that strategy one step further, setting its sights on 2020 with a far-reaching plan to foster growth, productivity, and leadership development through intensive training.

Miami Children’s Hospital Puts People First

By Margery Weinstein With the health-care industry currently the largest employer in the United States and its labor market expected to achieve a 49 percent growth in the next five years, Miami Children’s Hospital (MCH) faced a steep challenge: a doubling of the demand for talented people in health care coupled with a labor supply that continues to dwindle. The hospital answered that challenge with initiatives that attract, train, and retain the kind of talented people the organization needs to lead it into the future.

Mohawk Maximizes Learning

By Margery Weinstein

McDonald’s Recipe for Success

By Margery Weinstein

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