November / December 2018

Each year Training magazine requires all Training Top 10 Hall of Famers to submit an Outstanding Training Initiative that is shared with our readers in a print issue. Here are the details of Jiffy Lube International’s Guest Relationship Optimization Work flow (GROW) Point-of-Sale System Training and SCC Soft Computer’s SCALE (Staff Capability Augmentation Leverage) program.

Training magazine taps 2018 Training Top 125 winners and Top 10 Hall of Famers to provide their learning and development best practices in each issue. Here, we look at how ADP keeps the focus on investing in great talent and how Vi engages executives in learning.

Taking a culinary cue from Chicago’s famous pie, Training’s Online Learning Conference 2018 offered a multi-layer experience that appealed to all the senses.

Using technology to monitor and verify employee training and certification.

As more and more Baby Boomers stave off retirement, do their learning needs change as they remain on their jobs into their 70s and even 80s? Does the training of these employees need to be tweaked as they get older?

Technology offers a plethora of on-demand learning solutions, from just Googling answers to questions to curated, searchable in-house repositories of information. The question is: What do your learners need most?

Average trainer salaries jumped more than 5 percent in 2017-2018 to $88,174, according to Training’s annual Salary Survey.

Total 2018 U.S. training expenditures—including payroll and spending on external products and services—declined 6.4 percent to $87.6 billion, according to Training magazine's 2018 Training Industry Report.