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Coaching for Behavioral Change

By Marshall Goldsmith and Laurence Lyons My mission is to help successful leaders achieve positive, long-term, measurable change in behavior: for themselves, their people, and their teams. When the steps in the coaching process described below are followed, leaders almost always see positive behavioral change—not as judged by themselves, but as judged by preselected, key stakeholders. This process has been used around the world with great success—by both external coaches and internal coaches. Steps in the Leadership Coaching Process

View from the Top

By Lorri Freifeld Companies such as FedEx, The Hartford, and Union Pacific offer some of their leaders the opportunity to climb Mt. Everest. But the trek does not require parkas, ice axes, or karabiners. Nor will participants feel the least bit cold. They must, however, make life-and-death decisions about who gets how much oxygen, correctly calculate the weather when the weather station is knocked out, and determine what to do when one of the team begins to experience hypothermia.

Mobile Learning: Finding Common Ground

What do soldiers, nurses, and franchise operators all have in common? Mobile Learning.

Tackling Business Problems with Learning Theory and Research

By Giselle Springer Douglas When faced with top brass who ask you to douse a performance or business problem by throwing training at it, you might find that training actually isn’t the correct solution for the problem at hand. But how do you offer a succinct explanation to training requesters on why, say, developing a new training class to remind customer service representatives of some of the details they already learned in new hire training probably isn’t an effective solution?

Leadership Is So Yesterday!

By Bob Kelleher, Founder, The Employee Engagement Group After spending a career helping companies engage their employees to drive business results, I suddenly realized that having engaged employees by itself is not the answer. Engagement is the secret sauce that separates you from your competition, but engagement along with profit, revenue growth, innovation, quality, and customer satisfaction are by themselves all outcomes of something bigger. 

Leadership Development at Edward Jones

By Margery Weinstein

3 Steps to Support Virtual Teams

By Meena Dorr, Director, Corporate Relations, MBA@UNC

B-School vs. C-School

By Margery Weinstein When you see on a resume that an applicant graduated at the top of his or her business school class, does that necessarily translate into guaranteed success behind the desk at your company? A business school background can’t hurt, but most organizations know it is far from enough. With more individuals touting business school degrees on their resumes, companies are recognizing the need to help these new employees apply what they learned in the classroom to the real world of tight budgets and stretched financial goals.

Corporate Training: Are Managers Born or Made?

By Carol S. Dweck, Ph.D. Millions of dollars and thousands of hours are spent each year trying to teach leaders and managers how to coach their employees and give them effective feedback. Yet much of this training is ineffective, and many leaders and mangers remain poor coaches. Is that because this can’t be trained? No, that’s not the reason. Research sheds light on why corporate training often fails.

Best Practices: T&D for Global JVs and M&As

By Neal Goodman, Ph.D. Between 50 and 70 percent of international joint ventures (IJVs) fail, yet the number of IJVs, mergers, and acquisitions continues to increase. It is estimated that companies are making a combined investment of upward of $500 billion a year in these high-risk/high-reward ventures. What must not be overlooked is the role Training and Development can play in increasing the likelihood that these ventures will be more rewarding and less risky. Here is one current example:

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